Guidelines & Terms

Hi there! Thanks for visiting our website. This page lays out the rules you’ll need to keep in mind while using our services. Please take a moment to go through all of this — it outlines what you can look forward to from us and what we expect from you.

Melbet Account

Every new user at Melbet needs to stick to certain account guidelines. These guidelines ensure the site remains safe and fair for everyone using it. ere’s what you should keep in mind before signing up.

  1. You can only have one account for each person. This means you can have one account for each IP address, email, deposit method, card number, or e-wallet. You can’t sign up accounts for your family or anyone else linked to you, either. If this rule is violated, the security team may suspend all related accounts for as long as 2 months. After the break, all winning wagers will be completely reassessed.
  2. Melbet can refuse any bet made by any user. This choice is conclusive and stems from our internal guidelines.

Betting Policy

1. Changes to Terms Melbet may revise its betting rules whenever it sees fit. Any updates to the rules only apply to bets made after the change — bets placed before then won’t be impacted. Got any questions about the terms or the markets we have? Feel free to contact us directly. Melbet can refuse any bet without needing to give a reason.

2. Invalid Bets Due to Staff Mistakes If a bet is mistakenly accepted because of a staff error—like manually entering wrong odds or a technical glitch—Melbet has the right to cancel it. Bets deemed invalid like this will settle at odds of 1.

3. Match-Fixing Concerns If a match shows signs of unfair play, Melbet can stop betting on it until an international sports organization provides a ruling. If misconduct is confirmed, all related bets will be voided and paid out at odds of 1. Melbet staff don’t have to provide evidence or findings to bettors.

4. Odds Errors and Recalculations If there’s a mistake in the odds, the bet will be settled at the market odds for that outcome instead. Bets that were messed up because of a system glitch are redone. Any bets you placed during the time between the first error and its resolution are still considered valid.

5. Negative Account Balance If a recalculation brings your balance under £0, you’ll need to add funds to your account before you can place more bets.

How Winnings Are Calculated

This is how winnings get figured out and challenged at MelbetApk. Two aspects are checking outcomes and submitting claims — both are essential for every wager you make.

  • How outcomes are determined: Every betting result is calculated solely based on the outcomes defined by MelbetApk. Official papers from the appropriate sports federations are accepted when there are disputes over results. Results shared by different betting sites aren’t recognized here;
  • Here’s what your agreement means: By placing a bet on MelbetApk, you’re agreeing to these rules completely. No need for a signature or confirmation;
  • How to challenge a payout: If your winnings look off, reach out to MelbetApk support immediately;
  • Account number: Make sure to add your registered account number in the message;
  • Event details: Mention the exact date and time of the event;
  • Bet details: Include how much you bet, the outcome you chose, and the odds that were applied;
  • Dispute reason: Explain clearly why you believe the calculated amount is wrong;
  • Standard claim time: Claims related to winnings should be filed within 10 days of the payout;
  • Cyber-Live games claim time: For Cyber-Live games (except CyberSport), make sure to submit your claim within 72 hours after the game wraps up.

Security and Anti-Fraud Measures

Melbet really prioritizes tackling fraud. Below are the guidelines regarding cheating, how we verify accounts, and what to do if anything seems off with a user’s account or the information provided.

Some actions are considered fraudulent at Melbet. These involve managing different accounts, using automated betting tools, exploiting arbitrage differences, bypassing the game account for wagers, or misusing bonus and loyalty promotions. Here’s what Melbet can do if there are concerns:

  • Bet cancellation: any bets linked to the reported account can be canceled;
  • Account closure: the account will be closed, but any money you’ve deposited will be returned;
  • Law enforcement reporting: any fraudulent activity may be reported to the authorities;
  • Video conference verification: the security team might arrange a video call, asking the user to present documents that verify their identity and account deposits.

If Melbet has any questions about a user’s identity or if the information provided checks out, the security team can request identity documents. Payments might get delayed during this time. You can ask for documents to be sent by mail. The review usually takes around 72 hours after the documents are received. If the data is found to be false, all bets can be called off and any financial settlements put on hold. You might need to provide some extra documents to finish the identity check.

Changes to Current Rules

  1. MelBet can change, update, or add new terms whenever they see fit. All updated versions take effect as soon as they are posted on this site.
  2. MelBet isn’t responsible for any loss or damage that a user might say came from using this site or its content. This includes everyone, no matter what they’re using it for — whether it’s tech issues, typos, or gaps in the information on the site.